1. Introduction and General Terms
Schwank Ltd is committed to protecting your personal information when you are using our services. We want our services to be safe and enjoyable environments for our audience.
In order to provide you with the full range of Schwank Ltd services, we sometimes need to collect information about you.
Schwank Ltd websites contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
2. What information will Schwank Ltd collect about me?
When you participate in, access, or sign up to, any of our services, activities or online content, such as newsletters, competitions, live chats, message boards, telephone or e-mail Schwank Ltd, or create an account using any of our online registration systems we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, depending on the activity.
By submitting your details, you enable Schwank Ltd (and where applicable its contractors) to provide you with the services, activities or online content you select.
Please note that sometimes we will require you to provide additional personal information, and sometimes sensitive personal information (e.g. if you're sending in a job application we may need to receive additional personal information). When we do this, we will provide further information as to why we are collecting your information and how we will use it.
3. How will Schwank Ltd use the information they collect about me?
Schwank Ltd will use your personal information for a number of purposes including the following:
4. When will Schwank Ltd contact me?
Schwank Ltd may contact you:
5. Will Schwank Ltd share my personal information with anyone else?
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within Schwank Ltd.
However, sometimes Schwank Ltd uses third parties to process your information. Schwank Ltd requires these third parties to comply strictly with its instructions and Schwank Ltd requires that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.
6. What if I am a user aged 16 or under?
If you are aged 16 or under, please get your parent/guardian's permission before you provide any personal information to Schwank Ltd. Users without this consent are not allowed to provide us with personal information.
7. How long will Schwank Ltd keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Schwank Ltd.
Where you contribute material to Schwank Ltd we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.
8. Can I find out what personal information Schwank Ltd holds about me?
Under the Data Protection Act you have the right to request a copy of the personal information that Schwank Ltd holds about you and to have any inaccuracies corrected. (We charge £15 for information requests and require you to prove your identity with 2 pieces of approved identification). We will use reasonable efforts to supply, correct or delete personal information about you on our files.
9. What if I am accessing Schwank Ltd websites outside the UK?
10. Cookies Policy - Information Schwank Ltd collects from you
a. What is a cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows (statistics).
On Schwank Ltd websites (www.schwank.co.uk) cookies record information about your online preferences and allow us to tailor the websites to your interests.
Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of the website's features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example, if on a previous visit you went to our services pages, we might find this out from your cookie and highlight service information on your second and subsequent visits.
c. Third Party Cookies on Schwank Ltd pages
Please note that during your visits to Schwank Ltd websites you may notice some cookies that are not related to Schwank Ltd. When you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. Schwank Ltd does not control the dissemination of these cookies. You should check the third party websites for more information about these.
d. Schwank Ltd cookies and how to reject cookies?
A list of the main cookies that the Schwank Ltd websites set (and what each is used for) together with ways to minimise the number of cookies you receive can be found on paragraph 11.
11. How to control and delete cookies
Please be aware that restricting cookies may impact on the functionality of Schwank Ltd websites.
If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
11.1. Third Party Cookies
To support our services, we sometimes embed photos and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. Schwank Ltd does not control the dissemination of these cookies. You should check the third party websites for more information about these.
Schwank Ltd uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of website(s) and compile reports for us on website activity.
Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
For more information on the cookie set by Google Analytics, including information on how to opt out please go to: http://www.google.com/intl/en/privacypolicy.html
11.2. List of the main Schwank Ltd cookies
This is a list of the main cookies set by the www.schwank.co.uk website, and what each is used for:
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
Data Protection Officer
50 Churchill Square Business Centre
Kent, ME19 4YU
Last updated 1/07/2016
© 2021 Schwank Ltd